The one thing an evidence tool can't do is leave something out and not tell you. A crash you at least notice. An email missing from your file that you never knew was missing is worse. So this month I went looking for every way that could happen.
Your sent mail is in there. Every email exhibit I've put together by hand had both sides in it, what they wrote and what I wrote back. When you connect a live account, CaseRelief searches your sent mail along with your inbox. On Gmail it uses All Mail, which has both, and everywhere else it's the inbox plus the sent folder. The evidence file lists which folders got searched so you can check.
Date ranges include the last day. Ask for everything up to June 15 and you get June 15 too.
Every email keeps its own time zone. An email sent late in the evening stays on the day it was sent, so it doesn't slip outside your date range, and every time in the file shows its offset so nobody reads it wrong.
Some emails, plenty of them from businesses and automated systems, come with an empty plain-text version and the real content only in the formatted one. CaseRelief reads the real content.
Duplicates only get merged when two copies carry the same message ID, the unique tag mail systems put on every email. If an email has no ID it never gets treated as a duplicate, because guessing wrong means dropping evidence. When duplicates do get merged, the progress log tells you.
Attachments get read whatever their file name looks like, Scan.PDF or IMG_1234.JPG included. If one attachment is damaged and can't be read, it gets a line in the file saying so and everything else carries on.
On June 9 I had everything gone over with a fine comb, and tonight I went through it all again, more thoroughly. Each part of the app got picked apart on its own, and anything that turned up had to survive a second pass trying to prove it wrong. All of the above is in place and tested as of tonight.
– M