How to connect your email

Screen recordings of the real app, one for each way in. Pick yours, follow along, and you'll have your first evidence file in a few minutes.

Gmail

A screen recording of the real app. The people and emails shown are fictional.

Gmail uses an app password, which needs 2-Step Verification turned on in your Google account.

  1. In CaseRelief, pick Gmail and type your Gmail address.
  2. Click Open the Gmail app-password page. Google may ask you to sign in.
  3. Type CaseRelief as the app name and press Create.
  4. Copy the 16-letter password, paste it into CaseRelief and press Connect.
  5. Search by date and keyword, then press Extract Evidence.

Outlook / Microsoft 365

A screen recording of the real app. The people and emails shown are fictional.

Works with Outlook.com, Hotmail, Live and Microsoft 365 accounts. You sign in with Microsoft in your browser.

  1. In CaseRelief, pick Outlook / Microsoft 365 and press Continue with Outlook.
  2. Sign in to Microsoft in your browser, if it asks.
  3. Press Accept to let CaseRelief read your mail. The access is read-only, and your password stays with Microsoft.
  4. Back in CaseRelief, search by date and keyword, then press Extract Evidence.

Apple iCloud Mail

A screen recording of the real app. The people and emails shown are fictional.

iCloud uses an app-specific password, which needs two-factor authentication on your Apple Account (it's on for most accounts).

  1. In CaseRelief, pick Apple iCloud Mail.
  2. Click Open the Apple iCloud Mail app-password page and sign in to your Apple Account.
  3. Under Sign-In & Security, open App-Specific Passwords and press Generate an app-specific password.
  4. Name it CaseRelief and press Create. Apple asks for your Apple Account password, then shows the new password (it looks like xxxx-xxxx-xxxx-xxxx).
  5. Copy it. In CaseRelief, type your full @icloud.com address, paste the password and press Connect.
  6. Search by date and keyword, then press Extract Evidence.

Yahoo Mail

Yahoo uses an app password too. Brand-new Yahoo accounts can make one after a short wait.

  1. In CaseRelief, pick Yahoo Mail and type your Yahoo address.
  2. Open Yahoo's app password page and sign in.
  3. Name it CaseRelief and press Generate password.
  4. Copy the password, paste it into CaseRelief and press Connect.

Import a file (Google Takeout)

Good for an old account, or for working from a copy of your mail.

  1. Go to takeout.google.com, click Deselect all, then tick Mail.
  2. Click Next step, choose Export once and .zip, then Create export. Google emails you when it's ready, which can take a few hours.
  3. Download the .zip.
  4. In CaseRelief, click + Import a file, then Browse file… and pick the .zip. CaseRelief reads the mailbox inside it.

The same button takes Thunderbird .mbox files, .eml files or folders, and .zip archives.

Other email (IMAP)

Pick Custom IMAP. Enter your email address, your provider's app password (or your regular password, if your provider allows it) and its IMAP server, for example imap.example.com. The server needs SSL on port 993. Then press Connect.

Get CaseRelief

Free for Windows 10 and 11. Your email stays on your own computer.

Get it free on the Microsoft Store Download the installer

Want to see it first? Try it in your browser with a fictional sample inbox.

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